Introduction
People are at the heart of the Volvo culture, which is one of innovation, progress and a desire to deliver exceptional service.

We recognise that we can only achieve our business goals by attracting and developing the most talented people, affording them the right development and the means and motivation to realise their full potential.

We attract, develop, reward and recognise the broad range of individuals who build our success. They deserve a great place to work - one which they can feel proud of, a place of warmth, support and enthusiasm.




The Volvo Apprenticeship Program
The Volvo Apprenticeship Program has been designed to equip you with the relevant skills and knowledge to become fully qualified in your chosen career.

The Volvo apprenticeship lasts for four years (three years block release at the Volvo Technical Center) and consists of a variety of workplace and off-the-job training. Your career will be given full support to help you successfully complete the Program. Few businesses can offer their employees such diversity, challenges, excellent training and career development prospects. Volvo offer a wide choice of attractive career opportunities for all levels of experience, aptitude and personality types - whether you are technically minded, a 'numbers' person or more people orientated.

Every apprentice is encouraged to demonstrate initiative and contribute his or her own ideas for improving customer service and developing the business. But this approach requires a special type of person. You must have the ambition to contribute and succeed in a fast-paced, results oriented environment and strive to be the best in everything you do.


The Volvo Commitment
Throughout Volvo we have a rigorous commitment to quality and excellence.

Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. We have a reputation for providing the best and most genuine customer retail experience to every person visiting our Retail Centres. We want you to be part of this delivery.

Volvo is committed to the continuous development of the skills and knowledge of its people through training, coaching and distance learning. For Volvo to maintain its excellent reputation, employees need to be kept up-to-date with changes in technology and commercial developments that affect the delivery of customer satisfaction and business objectives. We therefore invest heavily in training, making our people some of the best trained in the industry. A career with Volvo is a very unique and rewarding experience.


How the Program Works
The Volvo Apprenticeship Program is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service.

The Volvo Apprenticeship Program provides school leavers and mature age students with an exciting and challenging opportunity to receive formal qualifications through extensive product training while in full-time employment. Utilising the national network of Volvo Retail Centres, Volvo offers a comprehensive three-year Apprenticeship Program. On completion, you will have achieved Certificate III in Light Vehicle Mechanical Technology.

Volvo has approved the advanced Program structure and will provide vehicles, training rigs, tools and materials to ensure the apprenticeship is relevant to the marque.

The off-the- job training will be undertaken at the dedicated Volvo Technical Centre. The training will be residential and delivered in 7 x 1 week blocks each year throughout the Program. In addition, Volvo's own technical trainers will deliver product specific courses, keeping apprentices up-to-date with Volvo's latest technology.

As a Service Technician you will be involved in all aspects of maintenance and repair from routine servicing to the complete component overhaul of vehicle systems. Electronic fault diagnosis using the latest diagnostic equipment now forms part of everyday routine in Volvo Retail Centres.

Technicians are also vital to customer care. The service provided by the workshop is a major factor considered by customers when they decide to replace their car.

You are required to have a keen interest in the motor vehicle industry and be fully committed to completing the course.


The Benefits

• Full-time employment at a Volvo Retail Centre
• Block release tuition at our centralised Volvo Technical Centre plus continual assessment in the workplace
• Exclusive use of Volvo vehicles, literature and tools
• Nationally recognised qualification – Certificate III in Light Vehicle Mechanical Technology
• Distance learning
• Service Technician status in the Volvo Service Guild Programme
• A real opportunity for a career in an exciting industry