Important Information Regarding Your Salesforce Marketing Cloud Instance

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Salesforce

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Salesforce

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Product & Service Notification

 

At Salesforce, Trust is our #1 value and nothing is more important than the success of our customers. You are receiving this notification because our records indicate that you are a Marketing Cloud admin of EID with multiple enterprise level data extensions that are not part of the Shared Data Extensions Folder.

To avoid disruption to your service (email sending), move any data extensions that must be accessible across business units to the Shared Data Extensions folder by February 7, 2020.

What is the change?

In an effort to provide more control over access to data extensions across your account, Salesforce will begin restricting access to Enterprise level data extensions that are not part of the Shared Data Extensions folder. Enterprise level data extensions will only be accessible by business units if they are part of the Shared Data Extensions Folder.

Are AMP Script functions affected by this change?

This change affects all data extension based AMPscript functions (e,g, UpsertData, Upsert DE, LookupRows, LookupRowsCS, etc.) used in any channels that support AMPscript (Email, Landing Pages/Cloud Pages, etc.)..

What action do I need to take and how do I get more information?

Our Sending Activity logs in the last 60 days have logged Data Extension Sharing warnings for:

 

# of Data Extension(s)

Related to EID(s)

1

xxxx

 

To obtain the full list of data extensions that must be moved to the Shared Data Extensions folder, please log a case via Salesforce Help using the topic #AmpScriptDESharingAssistance by February 7, 2020, to avoid disruption to your service.